Programming
Procedures
● Registration is not complete until payment is received.
● Any changes to an event, class, workshop, program, etc. for any reason, including inclement weather, will be communicated with registrants as soon as possible.
● All programming may be subject to change.
● Each program participant must sign a waiver.
● GTCD reserves the right to remove a program participant due to inappropriate behavior.
Refunds
● Cancellation requests received in writing 30 days before the program date will receive a full refund minus a 5% processing fee.
● Due to the cost of processing, refund requests less than $10.00 will not be issued.
● There are no refunds for cancellations within 30 days of the program date.
● If cancellation occurs via the following, there will be no refund issued:
○ Weather or other related emergencies
○ Covid-19/pandemic/illness related cancellation
● There are no refunds for no-shows.
Seedling Sales
Procedures
● Seedlings, plants, and supplies are limited and will be sold on a first-come, first-served basis. Please order early for the best selection.
● Orders MUST BE PICKED UP IN PERSON during our pickup dates.
● District staff will make reasonable efforts to arrange alternate pickup times. If not picked up within 7 days, however, the order will be considered canceled and the customer will forfeit payment.
● Most orders can be transported in a standard sized vehicle. If purchasing tree tubes, please keep in mind that they are 5' (five feet) long.
● Grand Traverse Conservation District (GTCD) cannot guarantee seedling or plant survival. Our liability ends when stock is picked up.
● GTCD reserves the right to cancel orders and refund payments due to reasons beyond our control (such as supplier availability).
● Substitutions of species may be made to complete your order.
Refunds
● Order cancellation requests received in writing 30 days before the first day of pickup will receive a full refund minus a 5% processing fee.
● Due to the cost of processing, refund requests less than $10.00 will not be issued and will be used to help fund GTCD’s tree planting efforts.
● There are no refunds for order cancellation requests within 30 days of the first day of pickup.
● There will be a $25.00 fee on all returned checks.
Native Plant Sale
Procedures
● Plants and supplies are limited and will be sold on a first-come, first-served basis.
● Flat pre-orders MUST BE PICKED UP IN PERSON during our pickup dates.
● District staff will make reasonable efforts to arrange alternate pickup times. If not picked up within 7 days, however, the order will be considered canceled and the customer will forfeit payment.
● Sale will be held OUTDOORS at the Boardman River Nature Center – dress for the weather.
● A limited number of shoppers will be allowed in the "plant tent" at a time. To facilitate faster, easier shopping, plant experts and plant signs (with photos and information) will be available. You can also explore our native gardens and signage to consider plants as you wait your turn.
● We encourage shoppers to bring a reusable bag, box, or wagon to transport their purchases.
● Grand Traverse Conservation District (GTCD) cannot guarantee seedling or plant survival once they leave our care.
● GTCD reserves the right to cancel orders and refund payments due to reasons beyond our control (such as supplier availability).
Refunds
● Due to the cost of processing, refund requests less than $10.00 will not be issued and will be used to support the Boardman River Nature Center’s Native Gardens.
● Cancellation requests received in writing 30 days before the sale date will receive a full refund minus a 5% processing fee.
● There are no refunds for cancellations within 30 days of the sale date.
● There will be a $25.00 fee on all returned checks.